Data We Gather

We gather and manage various types of personal information, such as:

Your Information Usage

We utilize your personal information for these specific reasons:

  • Service Provision in Cornwall:
    • We handle the processing and administration of your car rental bookings and agreements. This includes verifying your identity to confirm you meet our rental criteria. We also oversee the collection and return of vehicles, as well as the processing of payments, deposits, and any additional charges that may apply.
  • Customer Communication in Cornwall (Contractual Obligations and Interests):
    • We send booking confirmations and essential rental details directly to you. Our team addresses your questions and offers customer support. You will be informed of any changes to our services or policies.
  • Marketing Preferences in Cornwall:
    • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
  • Service Enhancement in Cornwall (Legitimate Interest):
    • Assessing website interactions to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings in Cornwall.
  • Legal Compliance in Cornwall:
    • Adhering to local laws, regulations, and tax obligations in Cornwall. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Personal Information

  • Local Partners and Service Providers: We collaborate with third-party companies, including payment processors, IT support, and maintenance services. These partners are required to safeguard your data.

We do not share your personal information with third parties.

Data Protection Standards

We employ technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or disclosure. Our approach includes encryption protocols, strict access controls, secure server environments, and ongoing security evaluations. Nonetheless, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We retain your personal information for the duration necessary to achieve the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. The specific retention periods depend on the nature of the information and the circumstances surrounding its processing.

Your Rights in Cornwall

Your rights under Cornwall's data protection legislation

  • Accessing Your Personal Information: Obtain your personal information records from us.

For inquiries regarding your rights, please reach out using the information below.

Cookies and Data Tracking

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content to better serve you. You can adjust your cookie preferences within your browser settings as needed.

Policy Modifications

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend checking this policy regularly to stay informed.

Contact Our Cornwall Team

For inquiries regarding this Privacy Policy or our data practices, please reach out to us:

Cornwall Car Hire Services
Tolvaddon Road, Camborne, TR14, Cornwall, United Kingdom
Cornwall Contact Number: 441752477118